Privacy policy
How we collect, use, and protect your information.
Last updated: May 19, 2026.
Who we are
Lennox Family Dental ("we," "us," "our") operates the website at lennoxdental.com. We are a dental practice located at 10823 Hawthorne Blvd, Suite A, Inglewood, CA 90304.
What this policy covers
This policy explains how our website handles information you provide or that is collected about you while you use the site. It does not cover the dental records and Protected Health Information (PHI) created when you become a patient. PHI is handled separately under our HIPAA Notice of Privacy Practices, which you can request at the front desk.
Information we collect
Information you give us
- Contact form submissions: name, email, phone number, and the message you send us.
- Appointment requests: the information you submit when requesting an appointment.
We ask that you do not send medical or health information through the website contact form. If you need to discuss medical details, please call us at (310) 412-8013.
Information collected automatically
- Standard server logs (IP address, browser type, pages visited, referrer) for security and analytics.
- If we use analytics, only aggregated, non-personal data is processed.
- Essential cookies for site functionality. We do not use advertising or tracking cookies.
How we use information
- To respond to your inquiry, schedule your appointment, and provide the care you've asked us about.
- To maintain the security and performance of our website.
- To comply with our legal obligations.
How we share information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We share information only when:
- You ask us to (for example, with your insurance carrier).
- We are legally required (subpoena, court order, public health reporting).
- It is necessary for routine practice operations with service providers under written confidentiality agreements (e.g., website hosting, email).
Your California privacy rights (CCPA / CPRA)
If you are a California resident, you have the following rights with respect to the personal information we collect about you on this website:
- Right to know what personal information we collect, use, and disclose.
- Right to delete personal information we hold, with limited exceptions.
- Right to correct inaccurate personal information.
- Right to opt out of the sale or sharing of personal information. We do not sell or share personal information.
- Right to limit use of sensitive personal information. We do not collect sensitive personal information through this website.
- Right to non-discrimination for exercising any of these rights.
To exercise any of these rights, call us at (310) 412-8013 or email [email protected]. We will verify your identity before processing your request and respond within 45 days. See also our Your Privacy Choices page.
HIPAA and your health information
The Health Insurance Portability and Accountability Act ("HIPAA") protects health information created and maintained by us as your dental provider. This website is not the channel through which we transmit or receive Protected Health Information. Please request our full HIPAA Notice of Privacy Practices at your next visit or by phone.
Children's privacy
This website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If a parent or guardian believes their child has provided information through our website, please contact us so we can delete it.
Security
We use industry-standard practices (HTTPS encryption in transit, access controls, regular updates) to protect information transmitted through our website. No system is perfectly secure; we encourage you to use the phone for sensitive matters.
Third-party services
Our website may link to third-party sites (Google Maps, social media, Yelp). Their privacy practices are governed by their own policies, not this one.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.
Contact
Questions about this policy or your privacy rights:
- Phone: (310) 412-8013
- Email: [email protected]
- Mail: 10823 Hawthorne Blvd, Suite A, Inglewood, CA 90304